FAQs

Q?

How do I receive the Learning Modules?

A.

Each Learning Module is delivered via an email attachment containing the Facilitator’s Instructions and the Learning Module.

Q?

Can I select the Learning Modules in any order I want or do they come in a dedicated sequence?

A.

Yes, you can download the Learning Modules anytime and in any order you decide is best for your team!

Q?

What’s the deal with the Tips and Secrets videos?

A.

This video contains three coaching segments recorded at live training sessions that focus on specific selling techniques. This training is extremely advanced and simple to implement. All Hotel-DOS videos are accessible for viewing online 24/7.

Q?

Why do the Client Interview modules cost so much?

A.

These are interviews with top decision-making meeting planners who are sharing candid personal views of their likes and dislikes dealing with hospitality sales people. The interviews offer a rare opportunity to learn what clients really think.

Q?

What happens when I download a Learning Module?

A.

Each learning module is easily downloadable to your desktop by clicking on the download link. Video learning modules provide a link for viewing.

Q?

How do I present the Learning Module to the team?

A.

All you have to do is print the number of copies needed then assemble your team and hand out the Learning Module.

Q?

How complicated are the Facilitator’s Instructions?

A.

The instructions are simple and easy to follow requiring no advanced work. Just download the Learning Module, print out the facilitator’s Instructions and take a few minutes to grasp the intuitive coaching path provided. A link will be provided to view online video modules.

Q?

How will you contact me if I chose to learn more about the Support Services?

A.

Select a convenient time and date using online scheduling with a Hotel-DOS executive. You will receive an email confirmation, call-in number, and password for your meeting.

Q?

I’m worried that a consultation will jeopardize my confidentiality.

A.

All communications are of the utmost confidentiality.

Q?

My team is not hitting their numbers. How can we start talking about a plan for my sales office?

A.

A consultation will help you examine your office systems structure, the current deployment, the strengths and weaknesses of your property, a potential customer base, and design a short term action plan that will get your team back on track.

TRY 2 TRAINING MODULES FREE